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Frequently Asked Question

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Packers and Movers

Frequently Asked Question

  • What services do Sahara Cargo Packers And Movers offer?

    We offer a comprehensive range of moving services, including residential moves, commercial relocations, long-distance moves, international shipments, packing and unpacking services, and storage solutions. Our team is trained to handle your possessions with utmost care, ensuring a smooth moving experience.

  • Are you a licensed and insured moving company?

    Yes, Sahara Cargo Packers And Movers is a fully licensed and insured moving company. Our licensing details can be provided upon request, and we carry insurance coverage to protect your belongings during the moving process.

  • How do you calculate moving costs?

    Our moving costs are calculated based on various factors such as the distance to be covered, the volume and weight of the items, and any additional services you may require like packing or storage. After an initial consultation and inspection, we provide a detailed quote outlining all costs involved.

  • How far in advance should I book my move?

    We recommend booking your move at least 2-4 weeks in advance, especially during peak moving seasons. This allows us ample time to plan your move meticulously and accommodate any special requests.

  • What happens if an item is damaged during the move?

    While we take extreme care to ensure the safe transport of your belongings, accidents can happen. In the unfortunate event that an item is damaged during the move, our insurance policy will cover the cost of repair or replacement, in line with the terms and conditions stated in our service agreement.

  • What precautions are you taking during COVID-19?

    The safety of our clients and staff is our top priority. We adhere to all recommended guidelines, including the use of masks, gloves, and sanitizers. Our trucks are disinfected before and after each move, and we offer virtual consultations to minimize in-person interactions.

  • What if my moving dates change?

    We understand that plans can change unexpectedly. If you need to reschedule your move, please contact us as soon as possible. While we can't guarantee availability on the new date, we will do our best to accommodate your new schedule without additional rescheduling fees.

  • Do you have a cancellation policy?

    Yes, we have a cancellation policy in place. Cancellations made more than 48 hours before the scheduled move will not incur any charges. Cancellations made within 48 hours of the move may be subject to a cancellation fee, as outlined in our service agreement.

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